OK, so I need to tell you what is important for the SLNSW RSS feed. I suppose it need to be fun, useful and has topics related to SLNSW/libraries/librarians/information/information technology/community of NSW/Australia. Our client groups are so diversed that it is important for us to consider to have different RSS for different clients. I think I saw the different client groups setup in Tate and may be in NYPL. We then can have one for MPLA, CPLA, other state libraries, library students etc. All depends on our resources.
I think there are a lot of good writers in the Library who like to communicate to our clients. May be there is another issue we need to consider - how to manage all the comments and replies.
1 comment:
You are right - we do need to find ways to manage client feedback effectively.
Mylee (PLS)
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